Privacy Policy

Last Updated: August 14, 2026

LEVA Massage (“LEVA Massage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking our massage services, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our website, contact us, or request a massage appointment, we may collect the following information:

Information You Provide

Depending on how you interact with us, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Service or booking preferences
  • Preferred appointment date and time
  • Service location or address
  • Information you provide when communicating with our team
  • Any other information you voluntarily submit through our website or by phone/text

We only request information that is reasonably necessary to communicate with you and arrange or provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or page
  • General website usage information

This information may be collected through website technologies such as cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries
  • Schedule, confirm, modify, or cancel appointments
  • Communicate with you regarding your requested services
  • Provide mobile massage services at your requested location
  • Send appointment-related text messages, calls, or emails
  • Respond to customer service requests
  • Improve our website and services
  • Understand how visitors use our website
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the services or communications described in this Privacy Policy unless permitted or required by law or with your consent where required.

3. Phone Calls and Text Messages

If you provide your phone number when contacting LEVA Massage or requesting an appointment, we may use that number to communicate with you about your inquiry or booking.

Depending on your interaction with us, communications may include:

  • Appointment confirmations
  • Scheduling messages
  • Appointment reminders
  • Changes or cancellations
  • Responses to your inquiries
  • Other service-related communications

Message and data rates may apply depending on your mobile carrier.

You may request that we stop sending non-essential text communications by contacting us. Service-related communications may still be sent when necessary to manage an appointment or respond to a request.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website and provide our services. These may include providers that assist with:

  • Website hosting
  • Website analytics
  • Email communication
  • Telephone or SMS communication
  • Scheduling and booking
  • Website security
  • Technical support

These service providers may only access information as reasonably necessary to perform services on our behalf.

We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when necessary to protect our rights, property, users, or the safety of others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and measure website performance.

Cookies may be provided by LEVA Massage or by third-party services used on our website.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

6. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services may have their own privacy policies and terms. LEVA Massage is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide and manage our services
  • Maintain business and appointment records
  • Respond to inquiries
  • Meet legal, accounting, tax, or regulatory obligations
  • Resolve disputes
  • Enforce our agreements
  • Protect our legitimate business interests

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications

Some requests may be subject to legal or business recordkeeping requirements.

To make a privacy-related request, please contact us using the contact information provided below.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information where required.

11. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include requesting access to, correction of, or deletion of certain personal information, as well as rights concerning certain uses or disclosures of personal information.

To exercise an applicable privacy right, please contact us using the information below. We may need to verify your identity before processing certain requests.

LEVA Massage does not sell personal information in exchange for monetary consideration.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

LEVA Massage

Phone / Text: (316) 352-7880

Website: https://levamassage.com/

For privacy-related inquiries, please include enough information for us to understand and respond to your request.