Terms of Service

Last Updated: August 14, 2026

Welcome to LEVA Massage. These Terms of Service (“Terms”) govern your use of the LEVA Massage website and your booking or use of our massage services.

By accessing our website, submitting a booking request, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Our Services

LEVA Massage provides massage services, including mobile massage services at locations arranged with clients.

Services, availability, pricing, appointment duration, and service areas may vary and are subject to change.

A booking request submitted through our website does not necessarily guarantee an appointment. An appointment is considered confirmed only after confirmation from LEVA Massage.

2. Booking Appointments

When requesting an appointment, you agree to provide accurate and complete information, including:

  • Your name
  • Valid phone number
  • Email address, when requested
  • Service location or address
  • Preferred appointment date and time
  • Any other information reasonably necessary to arrange your appointment

You are responsible for ensuring that the information you provide is accurate.

If the information provided is incomplete or incorrect, LEVA Massage may be unable to provide the requested service.

3. Appointment Confirmation

Submitting a booking request does not guarantee availability.

Appointments are subject to availability and may require confirmation by phone, text message, email, or another communication method.

LEVA Massage reserves the right to decline or reschedule a booking when necessary due to availability, location, safety concerns, operational circumstances, or other reasonable considerations.

4. Client Responsibilities

Clients are expected to:

  • Provide a safe and appropriate environment for the massage service
  • Provide accurate appointment and location information
  • Be available at the agreed appointment time
  • Treat massage professionals with respect
  • Follow reasonable instructions provided by the massage professional
  • Inform LEVA Massage of relevant circumstances that may affect the ability to safely provide the service

LEVA Massage reserves the right to end or refuse a session if the environment is unsafe, inappropriate, threatening, or otherwise unsuitable for the service.

5. Professional Conduct

LEVA Massage provides professional massage services only.

Sexual, abusive, threatening, harassing, discriminatory, or otherwise inappropriate behavior toward a massage professional will not be tolerated.

LEVA Massage reserves the right to immediately terminate a session or refuse future services if a client engages in inappropriate or unsafe conduct.

No refund or other compensation is guaranteed when a session is terminated because of inappropriate client behavior.

6. Health and Medical Disclaimer

Massage therapy and related services are intended for relaxation, wellness, and general therapeutic purposes. They are not a substitute for medical diagnosis, treatment, or professional medical advice.

You should consult an appropriately qualified healthcare professional regarding any medical condition, injury, medication, pregnancy-related concern, or other health issue that may affect your ability to safely receive massage services.

You are responsible for informing LEVA Massage of any relevant health information that you believe should be considered before or during a massage session.

LEVA Massage does not guarantee that massage services will diagnose, cure, prevent, or treat any particular medical condition.

7. Pricing and Payment

Prices and available payment methods may be communicated during the booking process or through our website.

Unless otherwise stated, payment is the responsibility of the client for services provided.

LEVA Massage reserves the right to change service prices, promotions, or payment requirements at any time. Changes will not affect an already confirmed appointment unless otherwise communicated.

8. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact LEVA Massage as soon as reasonably possible.

Cancellation and rescheduling policies may vary depending on the service and appointment.

LEVA Massage may charge a cancellation or no-show fee where such a fee has been communicated to the client before the appointment.

If you do not appear for a confirmed appointment or are unavailable at the agreed location and time, the appointment may be considered a no-show.

9. Late Arrivals

If you are late for an appointment, the available service time may be reduced depending on the massage professional’s schedule and other appointments.

A late arrival does not necessarily entitle the client to an extension of the originally scheduled appointment.

10. Service Locations

For mobile appointments, clients are responsible for providing an accurate and accessible service location.

LEVA Massage may refuse or discontinue service at a location if reasonable safety concerns exist, including unsafe surroundings, threatening behavior, hazardous conditions, or other circumstances that could place a massage professional at risk.

11. Website Use

You agree to use the LEVA Massage website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activities
  • Submit false or misleading information
  • Attempt to interfere with the operation or security of the website
  • Attempt to gain unauthorized access to any portion of the website or its systems
  • Upload malicious code, viruses, or other harmful material
  • Use the website to harass, threaten, or abuse others

We reserve the right to restrict or terminate access to the website when reasonably necessary.

12. Intellectual Property

Unless otherwise stated, the content of the LEVA Massage website, including text, graphics, logos, images, branding, design elements, and other materials, is owned by or licensed to LEVA Massage.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit website content without prior written permission.

13. Third-Party Services and Links

The website may contain links to or integrations with third-party websites, platforms, payment providers, scheduling systems, communication services, or other services.

LEVA Massage does not control and is not responsible for the content, availability, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

We do not guarantee that:

  • The website will always be available or uninterrupted
  • The website will be completely free from errors
  • Website content will always be current or accurate
  • The website will be free from viruses or other harmful components

To the fullest extent permitted by law, LEVA Massage disclaims warranties that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, LEVA Massage and its owners, employees, contractors, massage professionals, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless LEVA Massage and its owners, employees, contractors, massage professionals, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your violation of applicable law
  • Your intentional or negligent conduct
  • Information you provide that is false or misleading

17. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website or services, you acknowledge that you have had the opportunity to review our Privacy Policy.

18. Changes to These Terms

LEVA Massage may update these Terms from time to time.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

Your continued use of the website or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Termination

LEVA Massage may refuse, suspend, or terminate access to the website or services when reasonably necessary, including where a user violates these Terms, engages in inappropriate conduct, provides fraudulent information, or creates a safety or security concern.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which LEVA Massage operates, without regard to conflict-of-law principles.

Any dispute arising from these Terms or the services will be handled in accordance with applicable law.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and LEVA Massage concerning your use of the website and services, except where a separate written agreement applies.

23. Contact Us

If you have questions about these Terms of Service, please contact LEVA Massage:

LEVA Massage

Phone / Text: 513-746-0636

Website: https://levamassage.com/

By using the LEVA Massage website or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.